Principles of Communication in Adult Social Care Settings

Assignment 301 Principles of intercourse in adult rileible precaution settings. Ai) Identify four different reasons why stack communicate. .Create and take note relationships .To t severally and to learn .To sh atomic number 18 opinions .Feelings and emotions Aii) Describe two authoritys how effectual colloquy great deal affect relationships in an adult social business organisation setting between single(a)s using the dish, their interestrs, colleagues and other Practitioners. Effective communication is inseparable in building a meaningful relationship between the occupant and the carer as it can help build trust and respect.Effective communication is key in regards to the residents requirements and preferences and to ensure they are met. As a carer i would discuss the options available to the resident to allow them to take on an informed choice in regards to their care. Aiii) Using the table below, identify trine ways of finding out the communication and languag e needs of an soul. For each method, describe how effective it is at establishing the needs of the individual(a). rule HOW EFFECTIVE IS THIS METHOD? Asking/Observing theIndividual. Asking/Observing is probably the best way of establishing the individuals communication and language needs as this would nowadays allow me to establish their usual language, if they are visually or listening impaired etc. Check the make out plan for the individuals communication needs. The Care plan can be a good source of schooling on the needs of the resident, but if documented in slumply due to clement error this method becomes ineffective. If the first two dont domiciliate you with the needed information you could ask residents family, friends, doctor or other professionals who return worked with the individual. This is another effective method, only to be apply if the first two fail. Aiv) Describe three factors to consider when promoting effective communication. .Does he/she stand an y equipment to aid them in communicating e. g. glasses, are they blame and are they the correct proscription? Hearing aids are they switched on, does it need new batteries and is it fitted correctly. .People suffering from dysphasia mogul get frustrated when distorting to communicate. They might have difficulties finding the correct word so patience is required. .Is the realism free from noise and distractions, and can the individual clearly see and encounter you?Av) Describe three verbal and three non verbal communication methods and styles that a social histrion may use in the adult care settings. VERBAL NON VERBAL Expression of emotions (nonspoken)e. g. grunts of exasperation, screams of pain or delight, cries of sorrow, whimpers or utterances of rejoice Facial Expressionfacial expressions for happiness, sadness, anger and fear are similar throughout the world and are a huge proportion of nonverbal communication pen discourseWriting is considered a form of verbal commun ication because words are involved. GesturesCommon gestures implicate waving, pointing, and using fingers to indicate numeric amounts. Oral CommunicationWhen people speak face-to-face, via the retrieve or by webcam, its considered verbal communication Involuntary nonverbal communication Movements and attitudes that show how people feel. Avi) Explain why it is important to respond to an individuals reactions during communication. Shows you have respect for the individual and that you are truly fire and listening to what He/she is saying. Avii) Explain how an individuals background can influence the way they communicate?Read also Advice About CommunicationIndividuals backgrounds, customs and beliefs differ and may make communication a challenge, in some cultures for example, children are not allowed to speak to certain(a) adults. Other cultures dont allow women to talk to men they do not know. Life events can also influence the way people communicate. A person who has suffered a guesswork might find it dispute to communicate verbally. A person who has previously been abused might be withdrawn and have difficulties communicating what they want. Aviii) Identify three examples of barriers to communication and inform how you could overcome each barrier?BARRIER HOW IT CAN BE outdo Physical barriers Physical barriers such as noise and temperature are well overcome, try turning off the television or radio or setting the inhabit to a more comfortable temperature. Physiological barriers take in any aids the individual needs to communicate are make available and are working correctly. Psychological barriers An individual suffering from frenzy may sometimes struggle to communicate their wishes, in this situation I would reassure the individual Simplifying my words and speaking clearly and slowly heavy(a) them time to ask me questions and respond. Aix) Describe two strategies that you could use to clarify faults. .Ask the individual to repeat what you have told them to confirm their understanding. .Ask the individual questions to delay their understanding. .One way of preventing the misunderstanding in the first place is to refer to the individuals care plan to determine his/her preferred mean of communication Ax) A social care worker wants to enable more effective communication with Individuals using the serve up. Explain how they could access extra support or services that may be helpful.If a service substance abuser is demonstrating hearing difficulties, they could be referred to a general practician for a hearing test to determine whether or not the individual needs a hearing aid. Also if a service user is demonstrating visual difficulties could be referred to the opticians. Service users that have previously suffered a stroke may have difficulty producing and using speech, they may need a referral to Royal College of Speech and Language Therapists www. rcslt. org. uk Task B Case StudyYou are a social care worker and a service user, Hannah, tells you that she is infelicitous taking her new medical specialty. She thinks she does not need it and so she is throwing it away. You know from her care plan that Hannah does need to take the medication regularly and gets confused. Hannah begs you to keep this hush-hush and not tell anyone especially her daughter, who she sees regularly, as her daughter will be very angry. Bi) How would you explain the term confidentiality to Hannah? I would first establish Hannas capacity and try to explain it in a way she would understand.I would try to explain to Hannah that I would respect her right to privacy and would uphold my confidentiality as long as it was in her best interests as I have a duty of care towards Hanna. Bii) Describe the possible tensions that may annul between telling others of Hannahs decision and keeping this information only confidential. In telling others of Hannas decision to discontinue taking her medication it could leave Hannah feeling betrayed and could cause Hanna to stop trusting me. It would be slander not to inform my Manager/GP as I have a duty of care to Hannah.Bii) Describe ways to maintain confidentiality in day to day communication. To maintain confidentiality I would ensure all handovers of service users information was done in private and in an unused room as not to be heard by others. Also by ensuring daily progress notes and care plans were secured in a locked cupboard. Biv) Explain when and how a social care worker should get advice about confidentiality. If a service user asked me to keep certain information confidential and I was timid of what to do, I would read the policies and procedures or speak to my manager to find the correct course of action.